Portamarine
 
 
 
Portalevel - Ultrasonic Liquid Level Indicator
 
 
 

Post Sales Support 

At Coltraco Limited we pride ourself on the customer care that we provide and we always strive to continue to support our customers throughout the life cycle of the equipment. When equipment is purchased from us, we automatically provide services to our customers to assist in this support: 
3 Year Warranty - Every unit manufactured by Coltraco Ltd comes with a free 3 year warranty which covers any manufacturing failures or non-customer induced damage to the equipment. If there are any issues in this time, we will replace the full set straight away completely free of charge.  
 
Although we guarantee our equipment for 3 years, it will continue to function for around 10 years if the equipment is properly maintained. 
Post Sales Technical Support - If any of our customers ever have any issues of a technical nature with our equipment, we are always happy to provide technical support whenever required. We have many years knowledge and experience of how best to operate the Portalevel equipment and can happily offer any advice or guidance as to the best way to resolve any issues. Especially in the early stages of operating the Portalevel, we will be there to assist our users as they fully understand the operations. 
 
 
Portamarine Carrying Case
Portalevel Industrial Applications
Portalevel - CO2 Level Indicator
For those customers looking to offload the technical risk of operating important equipment and need to ensure they have a fully functioning set at all times, we have created a total care package known as the "Portacare Package". This is basically designed to guarantee a fully functioning unit at all times and as a brief idea, please find below a summary of the Portacare Package: 
Total Care Proposal (TCP) – PORTACARE™ 
The Total Care package is designed to cover the first 5 years operational life of a Portalevel unit. 
 
It is designed to offer customers peace of mind that they will automatically be provided with Priority Service within our Post Sales Processes, guarantying turn around times and shorter turn around times. 
 
Any inspection, teardown, repair, parts replacement and labour costs are all included free of charge. 
 
 
We also protect against component obsolescence, as in the event of any component obsolescence and a new generation of Portalevel being released during the 5 year program, a new generation unit will be provided in a 1-for-1 swap if any issues with your existing unit. 
 
It also enables companies to fix and plan for all other expenditure that might be required on the unit for the 5 year duration as recalibration costs or exchange costs if you want a new unit, are fixed and will not alter throughout the 5 year plan. 
 
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